Help using this website and disabled access details

The MOLE Clinic is committed to ensuring that this website is accessible to the widest possible range of people. If you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please use the contact us link.

How do I change text size?

If you find the text on this site is too small, you can change it easily using a variety of methods.

If your mouse has a scroll wheel you can, in most browsers, increase and decrease the size of text by holding down the CTRL key and using the scroll wheel on your mouse. Alternatively Internet Explorer, Mozilla based browsers such as Firefox and WebKit based browsers such as Safari on the Mac and Chrome on the PC have menus to allow you to set the text size manually:

Internet Explorer 4: choose View>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option

Internet Explorer (version 5 and later): choose Tools>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option

All other browsers should be able to resize the text directly from the menu bar. Please see your specific browser help pages if you are having difficulty

Health information in other languages

You can translate most pages of this website, using Google Translate, into more than 50 languages by clicking the ‘translate’ link at the top of the page and selecting your language. You will need Javascript enabled for this to work.

The translation is done by Google Translate, which is a ‘machine translation’ engine that uses mathematical algorithms when translating. As a result, the translated text is not of the same quality as if it had been translated by a human translator. This also means that there is a difference in quality of translation between the languages.

However, as the technology behind Google Translate improves, the quality of the translation will improve too. Find out more about how Google Translate works on their support page.

How do I change colours?

Changing the site’s background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site.

Both can be achieved by changing preferences in your browser:

If you use Microsoft Internet Explorer, go to the Tools menu, select Internet Options, select Colours and make changes to text and background colours in the Colours panel.

If you use Mozilla Firefox, go to the ‘Tools’ menu, select ‘Options’, then click on the ‘Content’ tab and select the ‘Font and Colours’ button.  From here you can override the colours used on this site by ticking the boxes marked ‘Always use my: Fonts’ and ‘Always use my: Colors’.  You can also specify which colours you prefer text and links to be displayed in, as well as which background colour. In addition, you can choose the colours of links to sites you have previously visited and those you have not.

How do I listen to this site?

You can listen to this website with Browsealoud. Browsealoud makes websites accessible to those who need help reading websites. It works by reading web pages aloud in a human-sounding voice. The user hovers their mouse pointer over the text to hear it read out loud.

You can find all the information you need on how to download and start using BrowseAloud by visiting the BrowseAloud website.

Contact us

If you have any problems accessing any information on the site, please contact us using the form available on the Contact Us page and we will try to fix the problem or provide the information in an appropriate format.

Useful links

The following websites have useful advice and information about web accessibility.

BBC
World Wide Web Consortium (W3C)
 

DISABLED ACCESS TO THE MOLE CLINIC

ARGYLL STREET CLINIC: The MOLE Clinic has its main premises on the second floor of 9, Argyll Street, W1F 7TG.The building is old and not custom built for disabled access. Access is by a single step via manually operated double doors. Assistance will be given on request to enable wheel chair users to enter. Please advise us of your needs when booking your appointment. Once inside the building, there is a small lift which can accommodate some, but not all, wheelchairs. The dimensions of the lift are: 70cm at its narrowest point (doors) and 140 deep. Please note that our Moorgate premises (see below) offers a larger lift if Argyll Street is not accessible to you due to these limitations.

There is no main reception at 9 Argyll Street but the building entrance is fitted with an intercom to enable you to advise us of your arrival. Internal doors are all accessible to wheelchairs, but require manual operation.

A Hearing loop can be provided on request at the Clinic’s reception desk.

There are no disabled toilet facilities in the building, but there are facilities available within the neighbouring ‘Costa Coffee’ shop.

There is a drinking water supply in the reception area of the second floor. Hot drinks are available via upon request.

Should you have any problems or queries about accessibility, please telephone 020 7734 1177 prior to your visit or email reception@themoleclinic.co.uk

A lift is available from Main Reception to disabled toilets on the Basement floor.

There is a drinking water supply in the reception area of the clinic. Hot drinks are available upon request.

Should you have any problems or queries about accessibility, please telephone 020 7734 1177 or email reception@themoleclinic.co.uk.