Should you cancel a booking and provide us with 2 days or more notice, you will be entitled to a full refund of any deposit paid within 14 days. Should you cancel a booking and provide us with less than 2 days notice, a Cancellation Fee of £50 will be payable and any deposit paid will be credited to this fee and any balance refunded to you within 14 days.
This Policy applies whether or not you make a new booking.
Any refund due will be paid to the person who made the original payment and will be made through the same means as payment was made.
Should you wish to cancel a booking, please complete our form below or call us on 020 7734 1177.